How Off-Grid's Free Business Day Shipping Works...
Off-Grid Knives has partnered with multiple fulfillment centers across the country in order to ship our products to you as quickly as possible. We offer free three business day shipping on all orders over $99. All orders under $99 will have free standard shipping, 5-7 business days. (PO Boxes default to Standard Shipping).
(*Canada, Australia and International Shipping...please scroll down for more information.)
*For order tracking information, please refer to your shipping confirmation email.
Please note, Off-Grid's shipping partners will fulfill the orders as fast as possible, after the package is in the shipping carriers hands, ALL TRANSIT DELAYS ARE OUT OF OUR CONTROL. Transit delays happen and we ask for your patience should your order be delayed in transit.
Our cutoff time for same-day fulfillment is 2:00pm PST/5:00pm EST. If your order is after this time, your product will ship the following business day.
- The warehouses choose the shipping carrier, Off-Grid Knives does not. UPS, FEDEX, USPS, DHL, ONTRAC, LASERSHIP, FirstMile, Doordash, sometimes have transit delays, or lost and stolen packages, this is out of our control.
- We have multiple warehouses so your order may arrive in multiple shipments. You will receive a tracking number for each individual shipment.
- Overnight Shipping is available at checkout at the buyers expense, *overnight shipping orders will ship on business days*
- All PO Box addresses default to Standard shipping.
- There is a ONE HOUR WINDOW to cancel or switch products due to our fully automated system, should you need a change, email us within 1 hour of your order, otherwise it will be processed and unable to be cancelled, it will be delivered to you, and you will then have the choice to keep or return it.
- Orders to ALASKA, HAWAII & PO BOXES default to Standard Shipping. Flash Sales, Warehouse Deals, Non-Knife Products default to First Class Shipping.
- Orders placed on a Friday after the cutoff time will ship the following business day.
- Orders placed on a Saturday or Sunday will ship the following business day.
**International Shipping Conditions and Limitations**
Customers wishing to purchase from us must agree to certain conditions. If you do not agree to the following conditions, we will be unable to ship to you.
International Customer Conditions:
- Minimum Order Not Including Shipping: $150 (No minimum for Canada shipping)
- Pay all shipping fees
- Pay any and all taxes, duties, etc.
- Pay via PayPal
- If items get lost, stolen, or seized by customs, we are not accountable, and cannot give a refund.
- Understand their own/carry laws in their country and have proper permits where applicable
- Pay all shipping fees for returns & exchanges, as well as warranty work
Please note that we do not falsify customs documents. We will list exact items and exact values, in accordance with national and federal laws. If you believe that your items will be seized at customs when labeled appropriately, we urge you to carefully consider this as Off-Grid Knives is not responsible for customs issues.
- FULL detailed mailing/shippping address, please do not leave any details out.
- The knife or knives you want to order.
- Off-Grid will send a PayPal invoice link to your email including shipping cost.
Countries We Cannot Ship To...
Due to the varying nature of knife laws in different countries, we cannot ship to all countries.
Currently Restricted Countries/Areas, including but not limited to:
- United Kingdom
- Middle East Countries