Off-Grid Knives & Off-Grid Gear
Talk to a Real Person.
Questions about a knife, an order, or a warranty claim? Our team knows these knives. Reach us by live chat or email.
Live Chat
Joan Camille
Monday through Saturday, 8 hours a day
Joan knows the Off-Grid lineup inside and out. Ask her about a specific knife, get help with an order, or have her point you to the right blade for the job.
Tap the chat bubble in the corner of this page to start. Chat offline? Email us below.
Email Support
Julie Wilson
Orders, product help, and warranty
Julie reads and answers our support email. Send her the details and she will take it from there.
Email Customer SupportGet Help Faster
Orders: Include your order number and the name or email used at checkout.
Products: Include the knife name or a link to the item.
Warranty: Describe the issue and attach clear photos.
If the email button does not open your email app, copy offgrid@offgridknives.com into a new message. Never send credit card numbers or passwords by email or chat.