How Our 2-Day Free Shipping Works...
Off-Grid Knives® has partnered with multiple fulfillment centers across the country in order to ship our products to you as quickly as possible at no cost to you. This is worth the extra expense on our end to keep you as a life long Off-Grid customer. **International Shipping info is below.**
We are excited to ship internationally, however we cannot ship to all countries yet. If your country is listed, we apologize for the inconvenience, but we are unable to ship to you at this time.
This list is subject to change without notice.
Currently Restricted Countries/Areas, including but not limited to:
- United Kingdom
- Middle East
Customers wishing to purchase from us must agree to certain conditions. If you do not agree to one or more of the following conditions, we will be unable to ship to you.
International Customer Conditions:
- Minimum Order Not Including Shipping: $200
- Pay all shipping fees
- Pay any and all taxes, duties, etc.
- Pay via PayPal
- If items get lost, stolen, or seized by customs, we are not accountable, and cannot give a refund.
- Understand their own/carry laws in their country and have proper permits where applicable
- Pay all shipping fees for returns & exchanges, as well as warranty work
Please note that we do not falsify customs documents. We will list exact items and exact values, in accordance with national and federal laws. If you believe that your items will be seized at customs when labeled appropriately, we urge you to carefully consider this.
Please email us directly for a shipping quote. Include your full name, address, and which product(s) you would like to purchase.
WHEN YOU ORDER = WHEN YOUR PACKAGE ARRIVES
Our 2-Day shipping speed is based on BUSINESS DAYS and does not include holidays and weekends, 2PM Eastern is our cutoff time for fulfilling and shipping out the same day:
- Orders placed BEFORE 2pm EST on Monday, Tuesday, Wednesday, Thursday & Friday, the order will ship out the same day and deliver in 2 days *unless there's a transit delay. (*2pm EST orders on Friday will be delivered the following Tuesday.)
- Orders placed AFTER 2pm EST on Monday, Tuesday, Wednesday & Thursday, the order will ship out the next day.
- Orders placed AFTER 2pm EST on FRIDAY, the order will ship out the following Monday and delivered on Wednesday *unless there's a transit delay.
- Orders placed on SATURDAY OR SUNDAY, the order will ship out the following Monday, and be delivered on Wednesday *unless there's a transit delay.
- There is a ONE HOUR WINDOW to cancel or switch products due to our fully automated system, should you need a change, email us within 1 hour of your order, otherwise it will be processed and unable to be cancelled.