How Our 2-Day/3-Day Free Shipping Works...
Off-Grid Knives® has partnered with multiple fulfillment centers across the country in order to ship our products to you as quickly as possible. Starting 6/1/22, we are offering free Two Business day shipping on all orders over $99. All orders under $99 will have free 3-Day shipping (PO Boxes default to Standard Shipping). This is worth the extra expense on our end to keep you as a life long Off-Grid customer.
Please note, about 25% of our products we ship from our warehouse in Southern California, and we fulfill with our own small team. These products will ship out the same day as ordered on business days/business hours, we use Priority USPS, and all non-knife products will be USPS First Class. Depending on your shipping address and location, Priority shipping speed is 1-day, 2-day and a small percentage defaults to 3-day.
- Non-knife products ordered without a knife included in the order default to First Class shipping with tracking.
- Flash Sales and Warehouse Deals default to First Class shipping.
- We have multiple warehouses so your order may arrive in multiple shipments. You will receive a tracking number for each individual shipment.
- Overnight Shipping is available at checkout at the buyers expense.
- All PO Box addresses default to Standard shipping *if the product is shipped from our partner warehouses.
*INTERNATIONAL SHIPPING IS PAUSED AT THIS TIME (5/22/22)*
Customers wishing to purchase from us must agree to certain conditions. If you do not agree to the following conditions, we will be unable to ship to you.
International Customer Conditions:
- Minimum Order Not Including Shipping: $150 (No minimum for Canada shipping)
- Pay all shipping fees
- Pay any and all taxes, duties, etc.
- Pay via PayPal
- If items get lost, stolen, or seized by customs, we are not accountable, and cannot give a refund.
- Understand their own/carry laws in their country and have proper permits where applicable
- Pay all shipping fees for returns & exchanges, as well as warranty work
Please note that we do not falsify customs documents. We will list exact items and exact values, in accordance with national and federal laws. If you believe that your items will be seized at customs when labeled appropriately, we urge you to carefully consider this as Off-Grid Knives is not responsible for customs issues.
- FULL detailed mailing/shippping address, please do not leave any details out.
- The knife or knives you want to order.
- Off-Grid will send a PayPal invoice link to your email including shipping cost.
Please email us directly to receive a PayPal invoice. Include your full name, full detailed shipping address, and which product(s) you would like to purchase.
Email: [email protected]
We will reply with a PayPal invoice including shipping, after this is paid, we will ship out asap and email the tracking information.
DOMESTIC SHIPPING INFORMATION:
Off-Grid Fulfillment Centers Shipping Information...
WHEN YOU ORDER = WHEN YOUR PACKAGE ARRIVES
Our 2-Day shipping speed is based on BUSINESS DAYS and does not include holidays and weekends, 2PM Eastern is our cutoff time for fulfilling and shipping out the same day:
- Orders placed BEFORE 2pm EST on Monday, Tuesday, Wednesday, Thursday & Friday, the order will ship out the same day and deliver in 2 days *unless there's a transit delay. (*2pm EST orders on Friday will be delivered the following Tuesday.)
- Orders placed AFTER 2pm EST on Monday, Tuesday, Wednesday & Thursday, the order will ship out the next day.
- Orders placed AFTER 2pm EST on FRIDAY, the order will ship out the following Monday and delivered on Wednesday *unless there's a transit delay.
- Orders placed on SATURDAY OR SUNDAY, the order will ship out the following Monday, and be delivered on Wednesday *unless there's a transit delay.
*CANCELLATIONS*
- There is a ONE HOUR WINDOW to cancel or switch products due to our fully automated system, should you need a change, email us within 1 hour of your order, otherwise it will be processed and unable to be cancelled.
We cannot ship to all countries yet. If your country is not listed, we apologize for the inconvenience, but we are unable to ship to you at this time.
This list is subject to change without notice.
Currently Restricted Countries/Areas, including but not limited to:
- United Kingdom
- Turkey
- Indonesia
- Singapore
- Asia
- Middle East Countries
- Africa